Privacy Policy

Dal's Tutoring Services

Last updated: July 2026 | Effective immediately

This Privacy Policy explains how Dal's Tutoring Services collects, uses, and protects the personal information of clients, parents, and guardians. We are committed to handling your data responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Dal's Tutoring Services is a private tutoring company operating in the United Kingdom. We provide one-to-one and small group tutoring sessions for students across a range of subjects and age groups.

For the purposes of data protection law, Dal's Tutoring Services is the data controller responsible for your personal information.

2. Information We Collect

We may collect and process the following personal information:

Full name of the student, parent, or guardian
Contact details including email address and phone number
Postal address (where required for home tutoring)
The student's age, year group, and subjects requiring tuition
Academic background and learning goals
Payment and invoicing information
Any special educational needs or requirements disclosed to us
Correspondence and communications with us

We collect this information when you enquire about our services, book a session, or communicate with us by email, phone, or via our website contact form.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

To provide tutoring services and manage bookings
To communicate with you about sessions, progress, and scheduling
To process payments and issue invoices
To tailor our tutoring approach to the student's needs
To respond to enquiries and provide customer support
To maintain records as required by law
To send relevant service updates or resources (you may opt out at any time)

4. Legal Basis for Processing

We process your personal data on the following legal grounds under UK GDPR:

Contract performance — to fulfil our tutoring agreement with you
Legitimate interests — to manage and improve our services
Legal obligation — to comply with applicable laws and regulations
Consent — where you have given explicit consent, such as for marketing communications

Where we process special category data (such as information about learning difficulties or health conditions), we do so only with your explicit consent or where it is necessary for safeguarding purposes.

5. Children's Privacy

We take the privacy of children seriously. Where a student is under the age of 13, we will only collect and process their personal data with the verified consent of a parent or guardian. Parents and guardians are encouraged to contact us if they have any concerns about the data we hold relating to their child.

We do not knowingly collect personal data from children without appropriate parental consent.

6. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share data only in the following limited circumstances:

With payment processors to handle transactions securely
With third-party platforms used to deliver sessions (e.g. video conferencing tools), subject to their own privacy policies
With professional advisers such as accountants, where necessary
Where required by law or to comply with a legal obligation

Any third parties we work with are required to handle your data securely and in accordance with UK GDPR.

7. Data Retention

We retain your personal data only for as long as necessary. Typically:

Client and session records are kept for up to 3 years after the last tutoring session
Financial and invoicing records are retained for 6 years in accordance with HMRC requirements
Enquiry data where no booking followed is deleted within 12 months

After these periods, data is securely deleted or anonymised.

8. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

Access

Request a copy of the personal data we hold about you.

Rectification

Ask us to correct inaccurate or incomplete data.

Erasure

Request deletion of your data where it is no longer necessary.

Restriction

Ask us to limit how we use your data in certain circumstances.

Portability

Receive your data in a structured, machine-readable format.

Objection

Object to processing based on our legitimate interests.

To exercise any of these rights, please contact us using the details below. We will respond within one calendar month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

9. Cookies & Website Data

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. You can control cookie settings through your browser at any time.

We do not use cookies for advertising or tracking purposes.

10. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All digital records are stored securely and access is restricted to those who need it to provide our services.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website, with the effective date noted at the top of the page.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please get in touch:

Dal's Tutoring Services

Email: [Dal_nandre@yahoo.com]

Phone: [07800638273]

Website: [www.dalstutoring.com]

Location: United Kingdom